Privacy policy

Last update: August 6, 2025

PRIVACY POLICY

Sweet Olive respects your privacy. This policy explains how we collect, use, store and protect the personal information you provide when you use the sweetolive.ro website.

1. Who we are

Sweet Olive is a brand offering event services: Gelato Cart and personalized consulting. We operate this website to facilitate bookings, quote requests and communication with our clients.

2. What data we collect

We may collect the following data via the contact form, requests for quotation or email/WhatsApp messages:

Name
Email adress
Phone number
Event details (date, location, type)
Other relevant information you voluntarily provide us with

3. How we use this data

We use your data exclusive for legitimate purposes:

To respond to your requests and send personalized offers
For communication related to the organization of the event
For issuing invoices, where applicable
To improve our services

We do not use your data for third-party commercial purposes and we do not sell it.

4. Legal basis of the processing

Under GDPR, we process your data based on:

Your consent (by submitting the forms voluntarily)
Execution of a contract (for confirmed reservations)
Legal obligations (e.g. invoicing, accounting)

5. Who has access to the data

Data access is limited to:

Sweet Olive team (for bidding and organization)
Our accountant/partners for administrative or legal purposes only
IT service providers who help us keep the website running (only if necessary)

All our partners are contractually obliged to respect confidentiality and comply with applicable legislation.

6. Storage period

Your data is stored:

For the time needed to organize the event + 12 months
Tax data (invoices, payments) - as required by law, for 10 years
You can always ask for your data to be erased, except as required by legal obligations

7. Your rights

You have the following rights under GDPR:

Right of access to your data
Right of rectification
Right of deletion ('right to be forgotten')
Right to restrict processing
Right to data portability
Right to complain to the ANSPDCP (https://www.dataprotection.ro)

8. Data security

Your data is protected by:

Limited access to the site administration panel
Encrypted transmissions (HTTPS)
Anti-spam and anti-malware solutions

9. Cookies and similar technologies

The website may use cookies to:

Basic functionality (e.g. session retention)
Traffic analysis (e.g. Google Analytics, if implemented)

You can control cookies in your browser settings.

10. Contact

For questions about your data or to exercise your rights:

Email: contact@sweetolive.ro

Phone: (+40) 72 388 6752

WE ARE HERE FOR YOU

o’Liv ~ Arte del Gelato

Be it a wedding, a christening, a corporate party or an outdoor festival, our gelato card comes to you with smiles, delicious flavors and a dose of magic. All varieties are carefully prepared from carefully selected, natural ingredients.

We are delighted to be with you in the most important moments